Value Proposition
Improve Customer Satisfaction & Retention
24/7 Availability on all case-related issues
Mitigate Administrative Burden and Staff Shortage
Show Case - First Contact
Marco's Divorce Case
After long hours of searching for a divorce lawyer and waiting for replies, Marco is exhausted and frustrated. It seems like he hits a dead end. Just when he is about to give up, he discovers a law firm website that has a chatbot called ChatJustus. Finding a suitable lawyer becomes effortlessly simple, infusing a fresh sense of ease as he navigates the complexities of his divorce concerns.1. Simple Communication
Marco initiates contact with ChatJustus to discuss his legal problem. The conversation is designed to be straightforward, allowing Marco to easily communicate his concerns without any complicated processes.2. Efficient Inquiry Submission
Marco is required to provide his contact information after a brief understanding of his legal issue. This serves as a simplified contact form, allowing an efficient submission of the legal inquiry without the need for extensive details at this initial stage.3. Facilitated Lawyer Matching
Once Marco described his problem, ChatJustus uses this data to match him with a suitable lawyer within the law firm. This process ensures that Marco is connected with the right legal professional who can address his specific needs, setting the stage for a subsequent meeting between Marco and the chosen lawyer.Show Case - Follow Ups
Marco's Divorce Case
In the meeting, Marco didn't jot down many notes and now he worries about forgetting important stuff. Plus, he gets legal papers full of confusing jargon. To untangle it all, he turns to ChatJustus for help, hoping to clear up crucial meeting points and understand the tricky legal terms.1. Post-Meeting Summary Email
Marco will receive an email after the meeting, containing a summary of the discussion with the lawyer and a link to ChatJustus for follow-up questions.2. High Frequent Follow Ups on ChatJustus
Marco can review key meeting points, pose questions, and seek clarification on legal terminology, with responses presented in bullet points and footnoted to reliable sources within the platform's law database.3. Schedule Additional Meetings With The Lawyer
If Marco has unresolved questions beyond ChatJustus, he has the option to schedule further meetings with the lawyer for more personalized assistance and actual legal advice.Unique Selling Point
Supports the customer-lawyer experience throughout the entire legal communication journey
Provides a seamless client-lawyer communication with 24 hour availability
Answers customers' and lawyers' inquires based on the database, so that answers are based on specific cases instead of general knowledge